The University of Pittsburgh's Computing Services and Systems Development (CSSD) Department seeks a multidisciplinary communication professional primarily responsible for strategy, copywriting, and the management of marketing communication campaigns related to IT services, software, and cyber security within the University. Reporting to the Department's Marketing Communication Manager, the Marketing Communication Lead serves as a primary liaison with internal CSSD clients to support timely communication that effectively presents technical information for major campus projects to non-technical audiences.
Key responsibilities include the development of new communication plans and/or the evaluation and enhancement of existing plans to increase awareness of CSSD and its services among the campus community. Skills in writing persuasive copy for print and online applications are also key. Additional duties include coaching colleagues on writing style, as well as creating and editing content for websites, social media, email messaging, and printed materials geared to students, faculty, and staff.
This position requires strong interpersonal, written, and verbal communication skills, along with the ability to think creatively to develop solutions for clients' needs. The ideal candidate is detail-oriented with strong organizational and time management skills, displays independent self-direction, coupled with an aptitude for team collaboration, and an interest in advancing change. Candidates must also demonstrate expertise in copywriting, proofreading, and editing materials to ensure consistency and adherence to style guidelines, along with the accuracy of spelling, grammar, punctuation, organization, etc.
This position requires a bachelor's degree in communications, marketing, public relations, creative writing, or a comparable field from an accredited college or university and 5 to 10 years of related experience with traditional communication, digital marketing, and social media. The incumbent must also be proficient with Microsoft Office. Familiarity with Box document collaboration, DocuSign, Drupal, Photoshop, Salesforce Social Studio, and/or Qualtrics online survey software is a plus. A background in the information technology industry is preferred.
Applicants must provide three (3) work related references (supervisory, whenever possible) as well as include their complete employment and salary history on their application.
Minimum Related Experience Level Required
5-6 years experience
Additional Education and/or Experience Essential to the Position
Bachelor's degree in communication, marketing, public relations, or a comparable field from an accredited college or university with five or more years of experience in traditional communications, digital marketing, and social media.
Child Protection Clearances
The following PA Act 153 clearances and background checks may be required prior to commencement of employment and as a condition of continued employment: PA State Police Criminal Record Check, FBI Criminal Record Check, PA Child Abuse History Clearance.
Scheduled Work Hours
8:30 a.m. - 5:00 p.m.
If Varied Work Schedule, Please Specify
If Part Time, Actual Standard Weekly Hours
The University offers an excellent comprehensive benefits package for all full-time and part-time regular employees including:
Education benefits and a retirement plan with employer match
Group medical insurance, life insurance, and optional vision and dental insurance
Free transit service within Allegheny County for employees of the Oakland campus (Port Authority Transit)
Time off benefits including vacation, sick and personal time
Founded in 1787, the same year the U.S. Constitution was signed, the University of Pittsburgh is one of the oldest institutions of higher education in the United States. One of three state-related research universities in Pennsylvania, Pitt is a member of the Association of American Universities (AAU), which comprises 62 preeminent doctorate-granting research institutions in North America.
Pitt... faculty members have expanded knowledge in the humanities and sciences, earning such prestigious honors as the National Medal of Science, the MacArthur Foundation’s “genius” grant, the Lasker-DeBakey Clinical Medical Research Award, and election to the National Academy of Sciences and the Institute of Medicine. Pitt scientists have defeated polio, unlocked the secrets of DNA, lead the world in organ transplantation, and pioneered TV and heavier-than-air flight, among numerous other accomplishments.
Pitt students have earned Rhodes, Goldwater, Marshall, and Truman Scholarships, among other highly competitive national and international scholarships.
Alumni have pioneered MRI and TV, won Nobel and Pulitzer Prizes, led corporations and universities, served in government and the military, conquered Hollywood and The New York Times bestsellers list, and won Super Bowls and NBA championships.