Assist the Director of Marketing & Membership with various duties such as newsletter content, data pulls and metrics, membership communications and inquiries, processing membership applications and overseeing accounts.
What you’ll own (Responsibilities)
Assist Senior Communications Specialist with research, organization, writing, editing, publishing and maintenance of effective content for the web-based Content Management System (CMS) and biweekly e-newsletter, PULSE
Assist with development of Specialist E-newsletters and archiving Specialist Articles on website
Assist with data pulls and reporting metrics – Google Analytics/SVSConnect KPIs/campaign tracking
Assist with basic media requests for logos and medical illustrations and monitor the communications email box
Draft and edit communications and resources, including digital and printed materials
Assist with additional formatting and design of materials
Assist with development and maintenance of marketing content calendars
Other duties as assigned
Work as a liaison for membership inquires while providing an exceptional level of customer service in all interactions with members and staff
Assist in managing Membership and Student and Resident inboxes by responding to basic inquiries
October – February, assist with providing invoices, taking dues payments over the phone, calling suspended members, etc.
Manage and ensure the accuracy of the database, inclusive of updating member records and running/creating reports
Assist in maintaining accuracy of Section membership status reflective of dues paid and main membership status
Assist in basic member account updates (address updates, email updates, etc.)
Assist in working with publisher to fix journal delivery issues and generate journal update reports
Process and track society membership applications in accordance with established guidelines
Assist in logging incoming member applications on designated spreadsheet and file application materials in drive
Other duties as assigned
What you’ll bring to the job (Requirements)
Bachelor’s degree in journalism, English, or communications discipline required
Strong, demonstrable writing skills with ability to understand an audience and develop relevant voice and message
Knowledge of the principles and practices of organizing, writing, editing, and publishing effective web content; SEO; web content management; and web analytics
Outstanding customer service skills and orientation
Strong organizational skills and a love for tracking data and project outcomes
Exceptional detail-orientation and accuracy are essential
Ability to effectively balance multiple projects and set priorities under deadline pressure while working collaboratively with internal staff and external members
Creative thinking, proactive mindset and problem-solving skills required
Experienced with association management software and/or database maintenance
Highly motivated, results-oriented, and able to prioritize efforts to use limited resources efficiently
One or more years of membership/marketing experience in a membership-based organization or similar field (previous medical association experience preferred)
Physical Requirements & Environment
Typical office setting with routine sitting and occasional standing. Routine use of basic office equipment and computer. Occasional evening and/or weekend work maybe required based on business needs. Occasional telecommuting is allowed.
SVS offers a comprehensive and competitive recognition and reward program. We believe in professional staff development. We know that our investment in employee growth provides even greater potential for them to contribute to our organization, each other, and the community at large.
About the Society for Vascular Surgery
The Society for Vascular Surgery advances the care and knowledge of vascular disease, which affects the veins and arteries of the body, to improve lives everywhere. It counts more than 6,000 medical professionals worldwide as members, including surgeons, physicians and nurses. For more information about vascular health and the society, please visit www.vascular.org.
The Society for Vascular Surgery is an Equal Opportunity Employer.
About THE SOCIETY FOR VASCULAR SURGERY
The Society for Vascular Surgery® (SVS) is a not-for-profit professional medical society, composed primarily of vascular surgeons, that seeks to advance excellence and innovation in vascular health through education, advocacy, research and public awareness. SVS is the national advocate for more than 5,800 specialty-trained vascular surgeons and other medical professionals who are dedicated to the prevention and cure of vascular disease. http://www.vascular.org/